Privacy Policy

Who we are

This website is operated by Talking Healing, providing counselling and mental health nursing services in the United Kingdom.

Information we collect

When you use our site or services, we may collect:

Your name
Your email address
Your phone number

We do not collect payment details or other sensitive personal data through this website.

How we use your information

We use your information to:

Respond to enquiries and provide counselling services
Communicate with you about appointments, events, or updates
Maintain records as required by professional and legal standards

Sharing of information

We do not sell or trade your personal data.
We may disclose information if required by law or to protect safety.

Data retention

We retain your personal data only as long as necessary to provide services and meet legal obligations.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent at any time

To exercise these rights, contact us at Talkinghealing@outlook.com.

Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

Cookies

Our website may use cookies for basic functionality and analytics. You can manage cookie preferences through your browser settings.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact:
Rachel Williams at Talking Healing
Email: talkinghealing@outlook.com
Phone: 07572528030

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

Contracting

A contract will be discussed and agreed in the initial session if you decide to go ahead with sessions after the initial phone call.